We had our granddaughter it was awesome and they didn't have coloring bookor pages but she did bring her some blank paper and crayons.. her meal looked fabulous.. I had a clubhouse and it was great!! Husband ate A Roast beef dinner it came with the works!
This is single-handedly the worst experience I have ever had dining out. Completely understaffed so I do not blame my server, however, the management needs to seriously evaluate the way they run this restaurant. I heard the manager yelling at my young server in the back. Very unprofessional and quite honestly disgusting. The mistake is on you, the management; not the young servers you hire and verbally abuse. I am honestly concerned for the treatment of your employees at this establishment. Never in my life have a witnessed such disrespect. My food was completely cold and waited a ridiculously long amount of time to get inedible food. Those dining around me seemed to be experiencing the same issues and although the server that was catering to all of us apologized numerous times, I believe that this mistake could be avoided with having more staff on shift. Manager is a complete cheapskate. 0/10 I would rather go to McDonald’s. Do better Ricky’s management, get some help. ?
Came in and someone with black sweat pants and a hoodie greeted us. Looked about 15 or 16 years old. No dress code there really. Everyone was basically a mess. We were greeted right away though. That was after about five or six minutes and me going further into the restaurant to grab someone’s attention. When we sat down someone she asked us if we wanted a drink. We asked for coffees. She came back with the coffees within a couple minutes. My wife asked if she could grab her Splenda. She said she wasn’t sure. She walked back in the back and directly out the other door from the kitchen. Didn’t even check anything. Then she went to a table and took their order. I mixed my coffee and drank it. By the time I was done my coffee noOne had come with Splenda and no one had come to give us menus or anything else. The restaurant was 2/3 full and there was five serving staff. So not super busy for that amount of staff. It’s a fairly small restaurant. While we were waiting for a server we could hear bickering from the older lady server to one of the foreign girls. Quite rude and condescending actually. She did not like the East Indian girl who was just asking for help. After I finished my coffee we decided to get up and leave. We went to Newlands golf course for a delicious buffet. Which is what we went to Ricky’s for in the first place. When we asked the older woman server if they still had the buffet she laughed like I should know better and told me that they haven’t had that sense COVID. We just left $5 on the table and went. The woman in plain clothes tried to stop us and ask us if we could stay and she’ll help us. Manager maybe? Anyway. When she did, she was holding back my son from leaving. It was super weird. We just said no thank you and left. I wouldn’t go here. Seems like they have some things to sort out. Very weak management. Maybe weak ownership. Traditionally organization and poor staff are because of poor leadership. Anyway. Just my review.
This has become my go-to place! Really love the food and service here. The staff is always very nice and attentive. Food is always fresh and delicious. Love it!
I’m a very respectful person to all! I also am very respectful to my Fiancé! She expects me to take care of her needs therefore I will ask her what she desires and as a gentleman I order for her as well as myself! This is called chivalry to the good! When I ordered for her to the waitress, she proceeded to ask if I was ordering for myself and seemed very upset that I would have the audacity to speak for my fiancé! After ordering, she showed a very displeasure for us and we were treated to a long wait for our meal! Also she would come by and just slop coffee into my cup wether I wanted more or not! The food was good and well prepared as expected. But the service was very uncomfortable! Both my Fiancé and I will think twice about coming back after the experience we had after this. I’ve never been treated this way at other eateries before! Please train your severs to understand that chivalry is proper and that bad service is not! BTW, I still left a 10% tip for the kitchen but am very cautious as to were I take my Fiancé for a meal!
Went for lunch and was immediately served. The wait times for the food was almost non-existent and the portions are HUGE! Ordered the Fish and shrimp platter and was NOT disappointed. Food tasted lovely, great atmosphere and friendly staff. What more is there to ask :)
Rude waitresses ( the two in seevice on May 10th in the afternoon). lowzy service, we suppoze to get 10% discount since we were staying in the best western hotel witch we didn't. Never eat there again.
I got the apple cinnamon waffle and it was really good. We waited at the front entrance for like 15 minutes before the host came to seat us, then once we were seated it took half an hour for the waitress to even come to our table. Then by the time we got our food we had already witnessed people arrive eat and leave. I almost passed out waiting for my food.
Very disappointed with their service. I ordered Mac n Cheese from the kids menu today and they served me a rotten Mac N Cheese. It tasted and smelled really bad. On returning it to the staff even they agreed that it was bad and rotten. I did feed a part of it to my son because of which he threw up thrice and was very weak and low on energy after that. I even visited the doctor. I explained the entire situation to the staff there but very bad response from their end.I doubt understand how can they compromise with the quality of kids food.. Really very disappointed
Great food and friendly service.