Can always count on the staff to get my order right. The friendly faces I see every morning are nice to see on my way to work.
I got ignored after trying to be served in the drive through after ordering a milkshake and tea , got spoken to very aggressively by the staff. And my order was still wrong. Do better
Quickest McDanks around. Something about a busy location is just always better, even if the line is a little long, it actually runs better than a slow location. Beware exiting the drive thru, Tim's next door can mess it all up.
After repeating our order to us at the first window we paid waited and was told ok please proceed. We proceeded to the second window. They tried passing us a wrong order. Said that was not ours. Then I was told my order payment did not go through. I showed them the payment did go through on my bank app. Then I was told I was not charged enough. After I said the first girl confirmed my full order and payment someone who I assume was at least a supervisor started to make a fuss towards me and the girl at the window like I was a bother. Scolding a much younger co worker who obviously was new to the drive through in a blaming way in front of a customer is very poor behavior. Never mind making a customer feel like they are causing a hassle. After all that we still didn't get the right order.
I went today and this is the second time that I went to this location in the last month. Both times my orders were wrong. Last time, I ordered bacon egg McGriddle (checked the print out to make sure I didn't order wrong) and they gave me sausage instead. This time I ordered the same thing and they gave me bacon egg McMuffin. I thought the staff can put more heart to it. No matter what the pay is, how busy it is, it is your job to get the orders right. Next time I will stand in the store and open up the wrapping to check. I do hope I can see improvements.
This is the 4th time I've placed an order for just 1 coffeeExtra large 2 milkI've received sugar in my coffee which I end up tossing out. Not impressedI did call and make a complaint as I was already in Burnaby before I could even taste the coffee I purchasedThus having to purchase anotherPlease pay attention to ordersNote to buyerTast the coffee beforehandSignedSweetCoffee don't want.
dont EVER GO HERE!!! once i ordered a happy meal and all they gave was 2 toys. they kept on refusing to give us what we ordered. and today i ordered 4 burgers and i only got 3 burgers i also ordered a sauce but they didnt give us any we had to go back and fourth multiple times. WORST MCDONALDS EVER DONT GO HERE!!
I must say that I am rather disappointed with McDonalds. I remember as a kid going to McDonalds as a family treat that everyone could affordably enjoy.And now this is a place where you get less and pay more. I know first hand that big macs are not so big anymore.I was hoping that I would have seen company's come together in the pandemic, but all I have seen is big businesses getting richer and small companies disappearing.I am very aware that inflation is the arrow splitting apart peoples income status. But I'm not blind. I have seen portions reduced but not the prices.I realize that you are reading this and thinking that I am a person just blowing off steam. Maybe ask why I would be upset, when you can go to the store and get milk and I can't.
Spent about 40 minutes to an hour back an fourth with this McDonald’s the two girls at the front were extremely rude and walked away as we were talking to them had to repeat the order to the manager several times until they got it right. Went all the way home to find out they did not complete the order missing 3 items and went back to a closed McDonald’s to have to ask for the manager Magor by name to fix it because before he thought he fixed it extremely poor service and the manager even asked if I was sure of THEIR mistake. After receipts and verbally confirming the order with him several times
Just stopped by for a coffee. I ordered on my app,which is very easy. Pick up required a little wait. Tables in the front needed cleaning, but the back half was good. Coffee is always good and price is unbeatable. Free wifi caps it all off nicely. 5 stars except for the wait to pick up.