We spent $25 on 2 wonton soups- the wontons were raw as were the shrimp and all vegetables. Needless to say we threw them away and went elsewhere for dinner.
Good amazing food, I love the options. The wait times always seem a little long in the evening but overall good service.
I think Wok Box changed the menu recently as I didn't see the green onion cakes I often get. Also the prices seemed about the same as last time (around $16 for a regular size) but the box was a bit smaller, I easily finished mine.
Young lady took our order and got it wrong. We were charged double. When we asked her to make what we actually ordered she got upset. When food was ready she slammed it down on the counter. Was very awkward and uncomfortable. Food was good but will not be coming back
Absolute garbage. I first tried to go to this place years ago when it first opened. Unfortunately, when I went there it smelled like badly burned food. There was no way I could eat there. It literally smelled like the apocalypse. I left and finally decided to try again today. I just wanted a quick lunch before shopping at Superstore.There were only two employees working. It was about 1pm and when I ordered I was told it would be at least 30 minutes. With no other options in the immediate vicinity, I decided to order and wait.A note on the menu board indicates that there is a 12 minute guarantee on all orders between 11am and 2pm. I waited for my food and it took nearly 30 minutes. When my number was called I asked for the $5 voucher that was mentioned in the 12 minute guarantee. I was told by the employee giving me the food that my order didn't apply because it was less than $35. The menu board mentions no such stipulation. It only says 1 voucher per entree. Since no entree actually costs $35, I'm not sure what he was talking about.Regardless, I was hungry and just wanted to eat. So I took my meal and didn't press the issue. And after tasting my meal I'm actually glad I was never given a voucher. I ordered butter chicken poutine. It tasted nothing like butter chicken or poutine or any combination of. It tasted like hot garbage.I finished what I could and immediately left. If there is anything positive about this experience it is that I didn't receive the $5 voucher and have absolutely no reason to ever return to this awful place.
I had ordered 2 Sumo butter chicken with a touch of spice. I spent $40 and got spice with no butter chicken to the point of my mouth was on fire. Safe to say, I WILL NEVER BE ORDERING FROM HERE AGAIN. Customer service? What on earth is that? Clearly lack customer service!! Poor poor poor!!
This place has always been good, but unfortunately today we watched employees wear masks under their nose and constantly touching their face. As well, one employee, not wearing gloves, shook hands with a customer and then went back to preparing food without washing them. The manager was understanding and provided a refund, but the employee hygiene processes need addressing.
I first went to this place, because they had those little take out boxes like you see on TV, and I always wanted to eat out one of those, but I was surprised on how much I actually like it there, and the two people that run the place are awesome, it is definitely my go to for a quick bite to eat!
Just remember 1 flame ? is spicier than what you think.
If you could update your hours on google, to reflect the hours posted on your door — which are 4:30-9:00 this week — that would be appreciated.