New Empress Chinese Cuisine

1924 Summit Dr Unit 110, Kelowna - V1V 3E9
74 reviews
Chinese
(250) 860-3883

They accepted an order close to closing which had to be delivered relatively far away. The food was excellent, and the man delivering came pretty fast. I couldn’t be happier!! thank you!!!As a suggestion a vegetarian Mapo tofu would be fantastic if that is reasonably doable

Probably the worst Chinese food we have had in years. Chow main noodles were rubbery, battered prawns were doughy, food was Luke warm to cold.We will never be back.

Best Chinese restaurant in Kelowna. Thank goodness it’s in Glenmore. So good, great prices , service and amazing food. Highly recommend!!!’

This is the best Chinese food in town. I love the chicken Chow Mein and chicken Fried rice. It’s so good. The staff there is very friendly.

Food was good and portion size was what we expected (not small). We ordered a single combination B and E less than 1hr before closing time and hubby and I split the combos between each other. I have to say the chicken balls and almond chicken was a bit dry (definitely needs sauce to eat) which is why the 4 stars instead of 5. HOWEVER, one of the best food for everything else. The ginger beef and sweet and sour pork was light and crispy and well sauced (and not soggy) and the meat was tender and juicy. Everything had loads of flavour and the 2 combinations was more food than we could eat.Our family get together usually consists of ordering a dinner for 8 (for 11 people) at another very well known Asian restaurant on hwy 97 but we definitely will be passing along ordering the dinner for 8 here next time and see how they fair. Will definitely be ordering here again.By the way I lived many years in Ottawa so I've had real Cantonese food and from what we've tried this is the closest one I've tried in Kelowna.Sorry no photos because it was too good to stop long enough to take one.

Do NOT oder from here!!!!Horrible food... it used to be good but it's gone downhill huge!!They battered and double fried a spring roll and called it a egg roll.. grossFried Chicken balls were soggyNoodles were mushy. Felt like yesterday's food reheated.Embarrassing delivery... 95% hit the garbage.Won't order here again... also was denied any credit back. But offer for 15% off next order.. ya no thanks.

We initially started to have food from this restaurant about a year and half ago, in which the food and the portions were excellent. Recently however, something changed, and the portions are now seemingly half of what they used to be and are abysmal for the price (containers are half full). The flavour and consistency of the food has also changed, and is really not worth the price they are asking. The spring rolls have a soapy after taste, the breaded almond chicken is drier than a match stick, & the chow mein is overly starchy and 1/2 cooked. Unfortunately we will not be going back, and will now be searching for another Chinese restaurant to try.

We've been ordering from them for years. Last 6 months have been terrible. Portions got smaller & smaller. Then prices went up, and wait times are brutally long. Food quality is gross now too. This place is a rip- off. We don't eat here anymore.

Such bad customer service and gross , dirty food. They say "free delivery " and different prices online but when you get it , its a completely different price and they just act like... oh well not our fault? DONT FALSE ADVERTISE THEN

Best Chinese restraunt in town. Highly reccomend to anyone wanting a good meal. Ignore the negative reviews. Owner does it all herself and she's fantastic at it.