Such amazing food! If you come to Kelowna do not miss out on going to this amazing restaurant! It was so good I didn’t want my meal to end!
This restaurant is named very appropriately. We were extremely impressed with our entire dining experience. The staff are friendly, and quick to top up your glass. The food was out of this world! The flavors were incredible and the portions were perfect. Their wine list is short, but they have a decent variety of amazing bottles to choose from. I must recommend the creme Brule for dessert! Ah-ma-zing!
Yes we finished. It was what you would give a 6 year old.Cold, uncooked, 1/4 cup of potato and the steak was reversed per order and it cost104.00 dollars.The meal was a joke and as we had just been to the Keg last week we really are in a position to compare. That meal was delicious, they didn't cheap out and about 30.00 less.Its not hard to eat 3 pieces of uncooked carrot and 4 green beans and 2 asparagus and 2 TBS of potatos and not the underwighed steak.
The server/host there was very accommodating and friendly. The food was absolutely incredible and the presentation was beautiful! Thanks hidden gem for all your hard work! ??
Wonderful little place with a very homey and romantic atmosphere. The service was excellent as was the food. Highly recommend this place for date night!
Visiting Kelowna and took a family member out for their birthday. Atmosphere was somewhat eclectic, which was ok. Once seated and appetizers ordered a large table of 9 people seated nearby were so loud we couldn't even carry on our own conversations. We know we weren't the only ones bothered by this as other diners were staring at them as well. Our server took our dinner order and got two wrong, probably due to the noise level. Staff did nothing to quiet them down. When my food came, half of it was cold and a very small portion. The fixed orders came, but missing part of the ingredients. By end of the night the women in our group were cold. This felt more like a pub than fine dining. Would not recommend.
Went there on a date night it was too bright inside and found a grey hair in my food half way through the meal and restaurant denied it was from the kitchen and then I emailed the manager who said it was a cat hair but they didn’t even replace my food with another meal rather i paid the full amount. What a disappointment WON’T SUGGEST THIS RESTAURANT TO ANYONE.
There were 7 of us, and we had our reservation well in advance because we were coming from out of town. The online reviews were good, and the menu looked fabulous.The waitress was cold when we arrived, and we instantly felt unwelcome. She never warmed up. Two of our party ordered steak, both sent it back. When they returned, it was as if nothing had been done at all…one was turned completely off and couldn't eat it (it was taken away and comped), the other was sent back again, and it still came back almost blue.Nobody enjoyed their food...dry chicken, too rare steak, bland flavours all around. It was discussed with the waitress that the steak was not eaten, she said she'd talk to the owner. The rapid response was that they could only comp one meal...The meal not being comped was the one of the woman wearing a veil because this was clearly her bachelorette dinner. No, we weren’t a rowdy group.We were then served with cute little cigar boxes and were hopeful that it would be chocolate (we heard they make their own), instead it was our bills. One box contained a Hidden Gem that was clearly a very old piece of chocolate that the waitress swooped away very quickly.Again, it was reiterated that the steak was not being paid for. She actually told us “That’s fine, it’ll just come out of my pocket.” Cash was paid for that meal minus a $20 for the meat. We later questioned if she was in fact the owner.The Hidden Gem is overpriced, bland food, served in an unwelcoming (hostile?) environment. The positive online reviews are obviously written by family/friends/owners, and the menu is not as advertised online. Save your money and go anywhere else…you’ll feel more welcome, and the food will be worth eating.One star is way too many.
So first time there, thought it would be upscale considering the prices. Was not disappointed in the food even though I had to send my meal back because it was stone cold. I was disappointed in the atmosphere, for an old Victorian style restaurant it was too bright and very noisy as there was a party upstairs with a loud band. Was expecting a little more ambiance kinda made you feel like you were at a pub. Not a place would go back to.
I really enjoyed my experience at Hidden Gem! The food gives off a little bit more of a homemade look, but elevated. Everything tasted amazing. Our server was kind and chill which I appreciated. She was not obviously fishing for tips, but just kind and genuine.