The food is really amazing here. They have good service and customer representation skills. They’re very polite and friendly. Must visit and drop yours review
I've had the Peanut Butter Bacon Jalapeno burger here before and it was absolutely fantastic.What your team just served tonight is the absolute driest hockey puck I've ever seen. I thought I was maybe being overly picky until I removed it from the bun and snapped it like a cookie.I'm pretty sure it's your chain that has the "Are you proud of it? Should you serve it?" sign that's intentionally visible to customers. There is zero chance that the person assembling this burger "didn't notice" that this patty should have been chucked three or four hours ago when it wasn't used in the lunch rush.No, I am not driving all the way back up there, but the flip side of that is I'm also not removing this review. It's not like the team forgot jalapenos or there was a mixup with the order. This was so unacceptable it should not have been served to anybody, and I wouldn't have eaten it even if I'd burnt it myself at home (and that's saying alot).No apology from a manager could convince me that management wasn't already somehow involved in the decision to use what would normally be considered wastage. It was THAT bad.
Best burger I’ve ever had in my entire life. Great portion sizes. Sweet potato fries are so crispy. 100% worth the money.
Thank you Triple O’s for your appreciation in the order. My girlfriend was really happy to see the order with some extra. Well, who doesn’t? Thank you for your service and for your tasty food. Best wishes <3
food is really good but customer service through the drive-thru is horrible. It would be nice if they understood what you said to them and if they didn't cut you off when you're not done placing order
We were traveling from Calgary, Alberta to Surrey. We stopped, ordered food and specified NO PICKLES - ALLERGY TO DILL. Confirmed at the window NO PICKLES, The young lady said yes, NO PICKLES.... We drove away back on to the highway and I took a bite and was quick enough to spit out the DILL PICKLE. I love Triple O's burgers but never again at this location. We could not turn around to go back.
We stayed nearby on our way through town and were fortunate to grab a delicious meal. Original burgers with extra Triple O sauce are always great. The garlic parmesan fries were also delicious. The girl working behind the counter was very kind and gave the kids complementary cookies!
Incredible staff, very nice and welcoming. Food was phenomenal (bacon cheddar, strawberry shake). 10/10 would recommend(:
Love triple o's but this location is terrible. Been several times hoping the service would improve. Has probably gotten worse. Takes 20 - 30 minutes with 2 cars in the drive through to get a warm at best burger.
It is incredible how inept the staff and management are at this location. I really like Triple O’s burgers and breakfast sandwiches, and as a result have given this restaurant more chances than I should have, but today was the fourth straight time my order was wrong and had missing items. It also took 40 minutes in the drive thru. Don’t waste your time or money.