Great pizza and service thank you!
Pretty disappointed with this location so far since we've moved to Ladner. Half the time it's great, as expected. The other half of our visits have lead to us needing to return to the store after picking up due to errors in how the pizzas were assembled. One time instead of veggie crumble, we were given the real steak version of the pizza. Another time, they just entirely forgot some of the toppings and sauce. Both times we were offered remakes of the one pizza, while the one made properly just sat and got cold waiting for the other.
Great place, super friendly owner and staff. Always spotless inside and the food is always good, been going here for years
Unbelievable experience today at 4:21pm. We went in person to order two pizzas, paid, and asked them to kindly have them ready, and that a friend would pick them up at 6pm, and the server even took my friend's details, and confirmed that the pizzas would be ready for collection at 6pm, which they were, but, how embarrassing for us, they got my friend to PAY for the pizzas AGAIN. This should never happen, what unprofessional customer service.
Won't go back to this location at all. The food was delivered to the wrong address the first time when we ordered it online, the 2nd time (I insist on going to pick up as I don't want them screw up the delivery AGAIN) and the wings ain't even cook. The owner then accused me on framing them for a refund when they refuse the wings (in the pic below) is their food.
This panago is awesome, they always get our order right and deliver it way faster than expected.
Very clean location, great taste of veggie pizza. Highly Recommended.
i really enjoy this place. only thing is i have asked for a chocolcate cheese cake 4 times. they keep telling me they have it. than once i get it, its a normal one. they dont have it in stock, so why offer it
The service has been average. When they make a mistake they don't except it, in fact they blame you, make you pay full price for an order, and keep you on hold for over 20 minutes. I wish they would fix this. I will not be a customer anymore. Good luck to everyone else.
It was so awful. I ordered a large pizza and chicken through online and arrived there at the time the site showed. It said it would take 25minutes. However, I had to wait for 20minutes more at the restaurant. Your system has problem ?? The worse thing is they gave me a wrong pizza. The staff said to me if I wanted to get what I order , I needed to wait another 20-30minutes!!!! Wow . Your restaurant isn’t deserved to get one star. I just brought the wrong one they made for mistakes. I didn’t hear any sorry or excuse. Do you know why I brought that? Because it was the last time to order pizza at panago. I wasted my time and money. The pizza was seriously not tasty.