Mirch Masala is a great place, organized, clean, quiet to dine in. I go there at least two times a week. The staff are amazing and the food is honestly delicious. I have been to many Indian restaurant. But this one is quite different. The food tests better here. The pricing is good and they have verity of food to offer. Test their butter chicken, right away tells you that they master this dish. Ginger chicken is simply delicious. They have lunch special dishes that is really good and delicious. I have added a picture of lunch special box which costs $15 only to take out and it delicious and that is a lots of food.
The food and the service was fantastic! Will come again.
I have been going to mirch masala for over 15 years! We moved from surrey to New West and I still make the drive out for food. However over the last little bit their quality has consistently been going down. I understand with COVID everyone is raising their prices and in most cases lowering the quantity of food. To some degree it’s understandable but their quality has been going down hill too. My last three orders had issues with it being burned, too spicy (not following instructions)but I gave them benefit of doubt and didn’t bring it up. With todays order I did share the issue I had with last order just so they don’t repeat it. When I got my order today, one of the dishes was saag paneer. There was literally no paneer in my dish, just spinach. I called them and tried to explain. They wanted me to bring back the item for exchange. I shared that I don’t want to drive out 20 minutes each way plus we already had our meal and don’t need another dish. Our saag paneer was left untouched as my kids like it with paneer. I offered to send my receipt and photo of uneaten food. They declined and offered no alternative. I think some common sense in this case would have helped. How can you expect people to drive back for your mistake. How about just take their word for once, given that they are long term customers? Needless to say I will not be ordering from here anymore. Poor service. Super disappointing!
I ordered dry manchurian and cheese chilly but I receive this. The taste of the food was hilarious. Literally it was not at all Chinese. Really disappointing it was tadka sabzi…
Very tasty food speacially chilli paneer and lacha parantha and very good service by Prabjot nice ambiance moreover love the place❤️❤️
Thank you so much the team of mirch masala and thank you for yummy food moreover thank you prabhjot for your really very good service.
We just ordered dinner from this place and in the photos below you can see how tandoori rotis looked. When I called the restaurant to complain the manager refused to come on the phone. Finally when I was able to get him on the phone he began by tell me that all tandoori rotis are suppose to be burnt and that I just don’t know what authentic tandoori rotis looks like. This was his way of apologizing. They charge $3 dollars for one burnt tandoori roti. Horrible food and customer service, do yourself a favour and spend your hard earned money some place else. I will never go back!
Super delicious food,highly recommend .costumer service was very good.They even gave the decent boxes for the leftover food.
The food was decent,Fish pakora could have been better as it lacked the coastal taste.The lacha paratha was hard.But what win us over was the service.Good service, keep it up.
Tasty dishes and polite staff. The chat was good to start with, potatoes were cut too big for the chat. Our chicken appetizer was undercooked when served first and was replaced later after talking to our server. The curries were made spicy just as requested and tasted delicious with the garlic naan. Our servers Navdeep & Sara were very sweet and made our experience delightful. Will visit again soon to try more dishes