Impressive, good customer service and quickly with the order. We orderedAsahi beerMaki trayKaki fryAssorted TempuraCone triple
I don’t like wasting my time for posting bad reviews but this time is not the case. Food was not that bad. But customer service was terrible.Be aware that this restaurant serves chicken karaage with bone which is still fine even though I haven’t seen boned karaage from other japanese restaurant. (Oyama Shusi’s menu didn’t mention they serve boned karaage)Also, the karaage was rather like fast food store wings. They were dry and hard.We casually mentioned chicken karaage with bone was not what we expected when waitress came to us and asked if everything is ok. She explained she has worked for so many different sushi restaurants in Surrey, Langley and they used to have boned karaage. I felt like waitress used condescending tone on us implying herself is right and customers are wrong. (So, I guess my experience from so many different sushi restaurants’ boneless juicy karaage is nothing)The worst part at this restaurant was when we were paying for the bill. We mentioned if we were the only cutomers so far having problem with quality of karaage and the same waitress said YES. After payment when we mentioned there is a review about karaage’s quality from other on Google, waitress didn’t let us finish our sentence and responded by yelling “YEAH YEAH OK OK YEAH YEAH” without even looking at us and started helping other customers. It would be the WORST EXPERIENCE EVER. This restaurant really should improve their customer service.I regret tipping this horrible restaurant. My day was totally ruined. I will never ever go back to this place.If you are gonna try this place, I recommend you getting yourself ready to be yelled just because you talk about the food and its quality.
Excellent sushi, service and atmosphere. We haven't been here since the pandemic and wow have they upped their game. They have so many new specialty rolls and although not cheap, worth it as fantastically presented, delicious and unique. Highly recommend this place and can't say enough good things.
Sushi Oyama is amazing! The location is beautiful in an old heritage home and the sushi is super fresh and delicious. It is on the more expensive side, but you’re paying for good quality and big portions. The Maki Tray is the best bang for your buck, as pictured here you get so much food for a great price for two people! Highly recommend coming here!
Their salmon sashimi is better than most japanese restaurants. The staff were also attentive and fast. I'd visit again.
I've loved Oyama for a long time, but tonight I was utterly disappointed. Their standard of food quality has gone down hill over the past couple years. Sadly, after ordering take out, I had to throw most of it out. That was a waste of over priced sushi. The tempura prawns did taste right, mealy, the shrimp was grey under the batter, not to say it was undercooked, but maybe the shrimp was over cooked or just started to go bad. The quality of the sound trap roll too was disgusting.
I was not impressed by the food. The Japanese chicken karaage was actually just fast food bar fried chicken wings that was very dry with no substance. Highly recommend that you go to an actual Japanese restaurant. Looks can be deceiving.
Super bad food. I have ever taste Japanese food like this restaurant in my life. the beef teriyaki was half water. The chicken karage are just fired chicken wings and legs. And the chicken wing dry and over cooked. there's no souce for the wings. I can even cook better. I have to say this is the lowest quality food in great Vancouver. and this place should beshut down for that garbage food. I still cannot believe that. It's ruined my day
Was a little unsure having read a few negative reviews on here, but this place was great. Prompt service. Excellent presentation. Good sushi. Lovely ambience and love what they've done with the seating arrangements inside. Feels private and cozy. Would definitely come back here again!
It's very, very rare that I don't leave a tip in a restaurant. But this place just redefines bad service for me. The hostess/waitress (older lady) is borderline bossy with her COVID rules and there are signs all over the place saying you must have a mask on unless you are actually eating. We waited to order, and then waited and waited and waited to pay. Did I mention it was early in the day and we were one of two groups dining in the whole restaurant? And of course no "how is everything?" or tea refills. Then when I was in the middle of using the payment machine and she walked away to help another customer who was picking up take-out! Unbelievable. We walked out when the machine said approved. Like I said, no tip.For what it's worth, the food was acceptable in quality.