Subway

2251 Holdom Ave #110, Burnaby - V5B 0A2
47 reviews
Sandwich Shop Fast Food
(604) 298-7824

Food is standard for a Subway. Nothing particularly special about this location. One of the employees is sneaky and adds an extra fee/tip onto your bill without you knowing. I tried contacting customer service but I didn’t get a response. I didn’t bother pursuing the case as it was just a couple of dollars.

Great service from Mandeep. Friendly, fast and great customer service! Making it a great atmosphere! I really enjoy coming here as much as possible ?

very good bread. i am looking forward to eating the other half later!

Ladies are killing it here. Keep it up! Thanks for the friendly service.

Slowest service I have ever gotten at a Subway. To start with, this one woman shouldn't have been running the place alone, stop cutting corners in your employees.The woman herself had no sense of how to manage her time. It took almost fifteen minutes to process my boyfriend and I. Once she put his bread in to be toasted, she just stood there and waited, despite my boyfriend pointing out multiple times that I was waiting for her to start on my sandwich. In every other Subway I have been to, the employee would have the next bread ready to be put in to toast by the time the first bread came out.When my bread was in to toast, I tried to speed my own process out by having her put my dozen cookies into their box but she completely ignored me. These may seem small things but they save the customer a lot of time, especially since we're usually trying to catch either the bus or the skytrain at this location. We barely made it out to catch our bus which comes every half hour.Last thing I want to mention is the drink machines, which were out of 70-80% of their flavours. The pop I did manage to get out of it was completely watered down and entirely unsatisfying. This location needs to refill its syrups desperately.All in all, the worst experience I've ever had at a subway.

Today i got a turyaki subway from this location, It was tasteless like a sponge. I couldn't even eat it all. I threw it out. The employees of this shop do not pay any attention to the customers exactly what is customer request, you may think They’re come from the forest, with very dirty hands we pay money for our food we work come here with empty stomach why they’re indifferent to the customer. why don’t care about customer. shame for this store staff to getting pay from store.I’m requesting the management of subway policy make sure you hire honest peoples.

Don't order delivery. Half the time they give the wrong kind of chicken and you end up with a dry non tasty sub. The other half of the time they give you the wrong drink. Very disappointing.

Very helpful and polite staff working there. They always serve fresh food( breads).

The staff was very sweet and special shoutout to Ravan, (sorry if I spelled it wrong). She was really sweet and i guess i’ll be visiting the store more often because of this store’s excellent service, and hospitality :)

It was ok. It's Subway, so you know what to expect.