I been eating this restaurant since covid started, everythings is nice and good. Until these days their business getting busy than before. Their stuff and management team are start extremely rude to a royalty customer. I decided that I would never be back to this place. Thanks for neptune's everyone efforts to make me feel disgusting at a hot summer day.
This restaurant doesn't even deserve 0(zero) when it comes to delivery services. I work for food delivery and It happened to me and other delivery drivers everytime where I had to wait for my order more than 15 minutes. Just one request to the management of the restaurant, pls don't accept order from Skipthedishes or doordash if u can't make it on time. Because we don't get paid for waiting at your restrestaurant. Plz value the delivery driver time. We as delivery drivers, gives you business and such kind of service is not expected from the restaurant. Thanks
I actually really liked their food and service wasn’t that bad. Could also be because reviews weren’t that high that I wasn’t expecting anything amazing tho. Overall I did enjoy their dim sum, just that price is definitely higher.
Haven’t been to this place for couple years due to covid. Seems like this is now the “bar” side and the restaurant has become a seafood restaurant. It would be too generous to say that the food has deteriorated than what I previously experienced. The food (all four dishes) were absolutely terrible. My family stopped eating due to them being both completely tasteless and stale. The fried squid tasted like leftover that was reheated with microwave. The salad pork was leftover with some squirts of salad dressing, and the satay vermicelli had to be recooked ourselves with salt and random sauce in the fridge as there was no taste whatsoever. I don’t understand why this place would choose to continue to operate this way? I recommend everyone to eat instant ramen than waste your money here.
Baked Seafood Rice (gok hoy seen fan) at Neptune Noodle at Metrotown.$16.95 plus tax includes soup (corn chowder) and hot drink (cold is an additional $1.25).This has got to be the best baked seafood rice I have eaten. There is actual cheese pull (4" or so) which i have never experienced at any restaurant that serves this dish. The egg fried rice was cooked perfectly and the rice grains were separated. There is also significant amount of egg inside as you can see from the pic. Some places just use regular white rice which is poor. There were scallops, shrimp, squid and fish inside. The rice to sauce ratio was was on point. I just wish it was a bigger portion!!It blows everyone else out of the water including Mambo at Aberdeen, Grill King at Landsdowne, and Silvertower.
Food is decent, but taro dumplings are too mushy. Good service except YOU WILL BE CHARGED FOR TEA whether you consume it or not. We only had water. You have no say in the matter. My advise is to not tip when you are charged for something you didn't consume. It's only fair - they don't tell you you will be charged for something you didn't purchase, hence you don't tip them. I didn't know until it was too late. Will not set foot in this restaurant again. Foul business practice, should be reported.
Been here couple of times. They really need to pay more attention on the food qualify. We ordred take away today. Guess what we find in the dishes? Stainless Steel Scrubber..
Service was good. Food came in quick except for one food that took longer than I thought it would take. Bit pricey but the food was not disappointing. It was a bit hard to find as it was our first time finding it coming from the mall. Good hours too closes at 10pm.
They specialize in Peking Duck so we had that as well as some dim sum selections - food was excellent. Service good in this very busy and popular restaurant. Reservations a must. Parking..confusing in Metrotown...take the underground carpark entrance off Centre Blvd to Holiday Inn parking area, park there and the elevator to the second floor. The restaurant runs some type of loyalty program which was used to pay in part for duck.
Just went to this Restaurant. Have a good varieties of food to choose. Clean and service is good. They have Hong Kong style tea which I like. Definitely will go back again especially on rainy day. Lots of parking for three hours.