A&W Canada

Metropolis at Metrotown, Burnaby - V5H 4P1
59 reviews
Hamburger Burgers Fast Food
(604) 430-8932

I have wonderful experience there every time I go there. Thank to the management

This is really unacceptable and unsatisfied order. I specifically order a baby cheese burger with extra mayo. That part in the counter were fine taking the order, then as I moved asside to wait my order\\nwatched order to be made, well well this is very unexpected which throughout the entire time watching the staff doing what their doing I am not happy how the work in this place. When I get my order confidently called out my order which is not even right and everything is missing, from cheese and fries. This guy handed to me confidently without even checking the order just like nothing happened. I called tell them I said don't have the cheese in the burger, then he grabbed it handed to the person in the back and shoved the cheese in the burger which is a unacceptable how they treated my food then come home open the bag there's no fries which the other staff removed and I asked for baby fries which is what size is that? Then normally when a food was exposed it should be making a new one to make sure the customers satisfactory of the services which is this part was very very poorly managed by the staff. This is not just happened once or twice it happened so many times and I just let go if it, but this time I'm really unhappy how this was done. Paying for $7 for this is a robbed in pocket for not giving me a proper meal I have ordered. So ? ? mm.

Always in the mood for a delicious mama burger! A / Dubs never disappoints.

A\\u0026W has a great ideas on burgers, but need to focus on service and restaurant ambience.

These guys are soo slow, took me 30mins to get my order. Chipotle next door had a line twice as longer and I would have got my order sooner there. Never seen a bunch of lazy staff before

Mustard on my chubby chicken burger. Disgusting... So tired of complaining. This location used to be so good. Now its dirty and awful.

Very good burgers. And very good service.

Usually wait a long time for a single burger, and the service isn't the best. Good food i guess.

I have being going to this location for at least 5 years. First time I was told that when I use a coupon I can't change the fries to Onion rings. No locations has told me this before. Of course there's an extra charge I don't mind paying. The lady told me it's not possible to make changes and the staff changing it before must be a new trainee. She's the one obviously that needs training. She also refused to give my coupon back when I said I no longer wanted to buy the meal anymore. Then gave me attitude.

First time coming to this location, happy with the service and employees working here. Really small space for dining in but they've done a good job of keeping seats apart.