Been eating here at least once a week for 2 years. After today WON’T be back! You have to ask over and over to get vegetables. I got the scrapings of the bucket on everything. Don’t get carrots - they’re usually black and look like they’ve been sitting out for weeks. I ordered bacon , paid for bacon and told them to keep it as they don’t know what well done is. It looked like raw and slimy. To top it off I think there was more mustard than all the toppings put together. The service was terrible. The last 3 visits have been beyond disappointing. Three times- strike you’re out! You lost a good customer today. See yaOh yeah and it’s expensive too. So not good food, bad service and costs too much!
If i could give zero stars, I would. I come to Pita pit on south fraser regularly after my workout. The same old white lady with grey hair is always there. I dont think ive ever met such a rude lady. Everytime i come in she never greets me or any other customers. I asked for lettuce she said “well theres 2 types pick one” then sighs and rolls her eyes. Not to mention, the way she speaks to her employees is so rude, Ive seen her yell at the employees. If shes the manager, she needs to get fired. Theres another location by fraser highway. I highly recommend going there. She needs to check her attitude because myself and couple of my friends who also go to pita pit have had similar experiences. I really hope she reads this review because she needs to learn to be kind and welcoming rather than arrogant and rude.Ive read all the 1 star comments and they ALL said the staff is rude and unwelcoming starting from 4 YEARS AGO?? Why hasnt anyone taken action to fire the old lady that works there? I didnt order attitude with my pita pit. Please take action instead of asking customers to reach out to head office.
When the employee was making my pita, I asked for hummus. She scraped the almost empty container and put what she could in my pita. She said that's all I get. I told her I'd be happy to wait for her to get another container of hummus. In a very curt voice she said they don't have anymore as she tried to hurry me along. (You seriously don't have anymore of a product you offer every day all day?)I asked for a refund (that's how much I love hummus). She said she couldn't give me a refund. She said only managers can give refunds.I asked her when a good time was for her business to provide refunds and she said she didn't know. She said her manager may be back in an hour (which would have been 6:30pm) but she wasn't sure.She gave me zero reason to come back. They staff the store with people that can't provide full services at the register and they don't seem to have backups of their very basic ingredients. (They ran out of a prime ingredient in the middle of a dinner rush without backup? See ya. Lots of other restaurants around provide the exact same product that they do.)
Good overall. Though depending who makes the pita they sometimes skimp on the extras you want (like lettuce, olives, etc.), A pita the isn't full tends to send me elsewhere for sometime before I return.
Super friendly service. Delicious food.
Ok food but lacked sauce and direction.On a positive note everyone was friendly and the ingredients were good. Well sized wraps. However ....This was a rather large order $250 to be exact and there was one request for absolutely no tomatoes or onions on all 21 of the wraps and they all came with them except one, THANKFULLY NOT AN ALLERGY. That one that was special ordered was requested to have double the sauce ... it had absolutely none :( A bit disappointed that the simple instructions were mistakes on all of the sandwiches at least the 4 salads were fine.
Rather strange experience... when I was getting my pita made they decided to put random vegetables that were out of their tray and that I never ordered. Instead of putting the excess parmasean cheese and carrots slices IN MY PITA, why not throw it away? What if I was allergic to carrots?
During a pretty busy rush they struggled to take our order, over charged me after we tried several times to clarify a kids order instead of a regular one. Everyone has days that aren't perfect I'm sure others will have a better experience
Always such a great experience at this location. Fast, efficient, polite. Great customer service, great food!
I just ordered a spicy Greek pita from your Frazer Highway store. It wasn’t wrapped correctly. The wrap stuck to the paper, so it fell apart. I basically had to put it on a plate & eat it with a knife & fork. I like to eat my food not wear my food. This really wasn’t good at all.