Ordered a bucket of chicken and a side of gravy. Didn't check unfortunately. Got to my picnic area and....no gravy. So annoyed. Also tge chicken was dry and I sure could have used the gravy. They also didn't give me any napkins. Not going there again ever.
Anytime I order they are out of the stuff I'm asking for. Usually I order 60 hot wings. I will then ask my daughter to call and ask for 20 hot wings. They will then all of a sudden have hot wings again. Strange . . .Half the time the food is wrong. I once ordered $150+ of food which never arrived and when I called for an update I got put on hold for 2 hours. When I finally got a response they said they delivered it but the driver was too scared because of the dogs so he dropped it and left, no knock. I don't have dogs and I am over a mile from my nearest neighbour. I had to call the KFC HQ to get a refund and it still took an hour to convince them I wasn't kidding around. Overall very bad experience or at least poor experience every time.
Very awful location. The staff hardly speak English and the food tastes like the oil is never charged. Half the time they mess up your sides or sometimes sides are missing. I went here for my birthday after years of staying away to see if they got better and it was so bad and to be honest 7/11 is better and way cheaper. ?Just don't come here.
Worst place , they have to change there receipe. I haven't taste the real kfc taste and it was with too much salt. Old fries too. I lost my money.
If I could give them ZERO stars I would. They messed up my order, didn't give me the correct amount of chicken. Then when I called about it the manager told me I could spend more money coming back down to the location for them to fix the error. When I told them this was an unacceptable resolution they told me to request a refund through the app (something you CANNOT do) and then hung up on me. Zero customer service and disgusting practices
Worst ever, don't go there. Food is soggy and gross, they give one tiny chicken strip on a ultimate chicken burger sandwich, frys are cold. Never going there again.
This place used to be great!Lately they have absolutely the worst. Every time we have ordered here, we’ve gotten the wrong order, or we are missing chicken from our buckets. With how pricy they are, their customer service is awful. I’ve never been one to complain and pick up again as I do not trust that people will be respectful towards food and customers after a complaint. But wow. We will not be giving this location our service anymore.We’ve ordered a 12 piece bucket with burgers and 2 piece meals, and so much was missing. They didn’t give us what we ordered and paid for. Another time they gave us spicy chicken, which could’ve been someone else’s order. And just recently, we were missing 2 pieces of chicken from our bucket again.It’s so frustrating that we do not get what we pay for. How hard is it to count each piece?Poor customer service, inadequate training and poor management.
thank you KFC as i will never throw my hard earned money here again...2 pieces chicken was light golden and greasy, 2 pieces were darn dark brown and dry old gross and 1 piece was a round piece of breast?none of the chicken was crispy. the whole box of fries were cold all this and a gut ache only costs 25dollers and change.
Absolutely continuously poor service. It takes half an hour to go thru the drive they. With only 3 cars in front of me. Time again it is the same thing. Lunch rush is not the impact issue here. It is staffing and quality control and management! Moving other side of Abbotsford. Will not come here anymore!
Worst KFC ever. I ordered the 10 piece bucket with three sides and added a gravy and 5 piece hot wings, the chicken was so greasy it was dripping and it was dark like old oil. The chicken was so dry that my kids couldn't eat it, the wings were stale and old and disgusting, they didn't give me the gravy that I paid for and the fries were limp and cold. I will NEVER give this KFC another chance. Gross and disturbing how the workers don't even care about the quality of the food. Absolutely deplorable.