The guy behind the counter was great with friendliness & patients as we had yet to try this chain.We went with the Ultimate BBQ burger with curly fries with parmesan garlic seasoning & DBL king burger. The burgers were lightly flavourful but you get a fair bit of meat. The ultimate is really good and if your hungry the king will hit the spot.The fries were crispy but I guess we were expecting more. As other have raved in previous comments below. Curly fries were good with the Parmesan garlic seasoning worthy of a try.The milkshake were more like a shake NO thickness to them at all!! The Maui banana was spot on for flavour but the mocha Java the chocolate over power the coffee flavour, barley could taste it.
4 star for lemon chicken wings and honey garlic chicken wings .The buffaloes chicken burgers was awful!Too much watery sauce on it.If you are giving to customer this kind of burger pls stop selling this .
Very fulfilling burger at a very reasonable cost. I’ve tried their chicken crisper and all dressed hot dog. The waiting time wasn’t long at all and the food was great. The restaurant has a nice cozy vibe to it. The girl on the counter was super nice too.
Absolutely fantastic food. It is very reasonably priced. The Cheese & Bacon Deluxe meal I got is the same price as a quarter pounder BLT from McDonald's, but 10x better.It does take a bit longer than the average fast food joint to make since it is a made-to-order concept.We got our order in 8 minutes, but to be fair they were very busy when we came in.
Was pretty slow here today and we didn’t witness any delivery drivers picking up food, yet it took 45 minutes to get our food.The people that had ordered before us claimed to have waited nearly an hour before trying to get a refund, which they were denied.They’re advertising a combo with medium fries and drink for 10.99 but it rings up in their system as a small. That’s fine but don’t advertise medium then. The cashier didn’t know how to fix it and wasn’t willing either.However the food itself was great when it arrived and no qualms about that
Didn’t look busy, so stopped for a bite to eat. When I ordered the feature combo, which stated it came with a medium fries and a drink, they rang it through as a small. I figured it was a mistake, but they just told me “that’s what the system says”. They wouldn’t even try to rectify it our get someone to help them override it. The fries were the only thing that seemed were fresh for our meal.A couple who claimed to have been waiting close to an hour for their food by the time we ordered decided it was too long of a wait and went to get a refund. The person said they couldn’t do it without a manager, so they called. I only heard part of that conversation, but the manger was only willing to offer them a $10 refund for their $50 bill.As we were leaving someone who ordered ahead for a pickup at 2pm (it was about 2:15 at this time) came in to get their order and they were told that it would still be a wait for their food because the kitchen was really busy.I’m not sure if it was an off day for the staff or if they were just understaffed, but it just wasn’t great overall. Won’t be going back anytime soon.
Great customer service! Fast friendly and somewhere I would recommend! They have a vegan burger that my partner loves and great options! Their fries are my new favourite! Perfect every time!
Nice little place to relax and eat. I took my daughter and her friend for dinner. Clean place with friendly staff and great food. We love their curly fries with Cajun seasoning the most. Hot and crispy, portion size was enough to feed two people. Their chocolate shake is heavenly. Food didn’t take long to get to our table. Overall experience was awesome. Didn’t get chance to try their burgers due to dietary restrictions.
Stopped for a very quick bite. Food is good and service was very friendly and helpful. Polite
Quality food, friendly staff, this chain is definitely more expensive than most fast food burger joints - but the quality of the food is worth the extra bucks. Old classic diner decor keeps the vibe alive @ Fatburger Abbotsford.