Attention to the CEO of A&W Canada: we are writing to you today to request that the highest commendation be given to truly the most amazing manager, who represents A&W as the greatest leader ever!The manager that I’m referring to is Gagan at 32520 South Fraser Way, Abbotsford British Columbia.I appreciate her so much, because I am severely disabled and unable to get out of my home very much, therefore I order my meals from this restaurant, through Skip The Dishes delivery.My experiences with this location, and most importantly with this amazing Manager Gagan, are truly appreciated, beyond the description of words here today.Before becoming disabled, I worked for the police department and also as a mystery shopper, in my spare time… Therefore, it’s very important for me to get the excellence in customer service, that I expect and to receive hot, clean, and very delicious food… Gagan is A great Leader Who always delivers such excellence on absolutely every level of going above and beyond in the realm of Customer Service.It’s my hope that Gagan will be highly commended by your company, as she always highly represents A&W, above and beyond.She is personable, professional , respectful, and truly cares about us as customers and we appreciate her beyond words…Thank you Gagan for your excellence and thank you A&W for having such a great leader! Kudos
My wife Baljinder Gambhir Singh and I came here to get a nice meal to go. They gave me a Diet Coke when I ordered a coke. They didn’t give me a straw either. Baljinder ordered extra bacon on her burger and they didn’t give it to her either even though we paid extra.
Great customer service, clean and fast friendly service with a smile. They take good care of their customers. Enjoyable place to dine in, both alone or with friends.
Very clean and food was very fresh and tasty. Staff are doing a great job. A lot of other locations could learn a thing or two from this location.
This location still has Frank's Red Hot sauce.I like to mix it with my ketchup for my burger and fries
Went to the store for a delivery order, very unprofessional staff, they just asked the order name and number but no one gave me the order, waited there for almost 10 mins , although there were 3 employees and the store was not even busy at that time. Poor customer service.
I recently had an excellent experience at this restaurant, the dine in area was warm and clean, the Root Beer was cold and creamy in frosty glasses and the burgers were the meaty goodness I have come to expect from good A&W’s… a step above a lot of the other “chains” in this area
Horrible service staff is extremely rude and lazy order sign wasn't working so I pulled up to the window and the staff member didn't even Aknoledge me they should close if there equipment is working properly
i sat at the order menu for 6 minutes. nobody talked to me even though i saw staff at the order window. after 6 minutes of sitting there i had already asked if anybody could take my order a few time. still no reply. ended up leaving. horrible start to my morning
I like the $1 coffee special. The coffee is better than the McDonalds one. Staff are friendly.