worst experience I ever had, in last 4 days they gave me wrong coffee twice, on top of it instead of accepting their mistake, the staff starts arguing and fighting, they should be given proper training on customer service, such a rude behavior and bad attitude.
Several weeks ago i called and complained that this location was over charging me for my deal as part of their loyalty program. Because of a 5$ difference one day, and the fact Tim Horton's has done 0 to deal with this issue, it has cost them 10$ a day from me and i have gone to mcdonalds instead grand total so far over 100$ in just me alone. This now is to the rest of you, if your tired of the bad service from the Sherwood Dr location or are having your own problems at a different one. Show them your the boss and cost them customers
I must go at the better time these others. I have never found any of the staff to be anything but courteous and have received excellent service. Some people need to look at how they are treating the Tim's employees.
Good grief. It’s hard to believe a place like this can still be in business based on the way they yell at customers. I asked to purchase on set of commemorative 2021 NHL hockey sticks and was abruptly refused because my order order was $23; and the Tim ‘s employee said that the minimum purchase needed to be $25, prior to tax.
I prefer to give No Stars.This location has the rudest staff you’ll ever meet. They not only shout for you to order, they rush you, and they get the order wrong
They mess up my coffee more times then get it right! It’s 2 sugars no cream and almost every time they get it wrong. It went from being the best Tim’s in the park to the worst over the past year. disappointing for sure.
It's in the tiny gas station.. Just a fill your own cup from a Timmy's machine more or less...For all the people complaining about the drive-thru you have the wrong location there is no drive through here...There is no Timmy's staff here it's just a machine in a gas station and you fill your own cup...
They were demanding us, Yelling at us for our cards as soon as we pulled up, they took a picture of us for simply ordering food and threaten to call the cops
This location is terrible. They advertise omlete bites but never have them. If you are going advertise that you sell something HAVE IT!!!!! When I ask they are clueless and rude!
As usual manger taking order is in rush seems like she doesn’t care at all. Gets the order wrong rude and worst service ever experienced here not going to this location again..