Tim Hortons

37444a Hwy #2 South, Red Deer - T4E 1B2
88 reviews
Coffee & Tea
(403) 352-0001

Worst service i had today in tim hortons. They make your coffee so slow, and they dont care if your coffee is overflowed and spillled on the cup. They just give it to the customer with the messy cup. Also their washroom is really disgusting!

They need to update their hours of service. They close by 10pm (possibly earlier) even though it says they are open until 11pm. I wouldn’t have wasted time pulling off the highway to stop here if there hours were updated.

Stopped here at this Tim Horton's today on our highway road trip. went in to pick up a coffee and food and use the bathroom. After waiting outside the ladies bathroom for about 10 min (had a cleaning sign on ladies bathroom door and door blocked)I finally asked how much longer it would be, I was rudely told by two staff the ladies bathroom would be closed for at least 40 more min for cleaning....??? there was 2 of them in there, and this time frame indicates it takes them minimum 50 min to clean a bathroom, really??? in 50 min you could repaint the bathroom in that kind of time... wow.... The staff member i talked to rudely told me (she could stop men from entering the men's room if I wanted to go in the men's bathroom instead.) totally unacceptable... if they were doing a (deep clean) why would they do this at 1pm on a holiday weekend, on a major highway when of course they will be busy... I will never stop at this location again, never had such horrible treatment at any other Tim Horton's.. there was a ton of staff in the Tim Horton's side of restaurant (didn't look on the taco side) with this much staff on a holiday long weekend, I would never expect this kind of treatment, if you are looking for a nice pit stop when heading through Red deer, DO NOT stop here... go pretty much anywhere else...

Disgusting bathroom! One toilet was practically clogged with s**t and absolutely disgusting and the other 2 had no toilet paper at all! Then went in line to get our coffee order and they had to dump out one pot because of coffee grinds and the newly made one was full of coffee grinds as well so they just started serving the coffee grinds to drive thru. In the meantime the lady taking orders for inside was busy making my order and had to wait for fresh coffee. Once a \\\"better\\\" coffee pot was found (no coffee grinds at least) my coffee order got made, however a line up to the door formed because no one else had been able to put their order in while 2 people covered the drive thru! Long wait and not the greatest coffees. Disappointing day and we always make this stop on our trips to Calgary and this just happened to be the most disgusting and disappointing yet!

Tim Hortons is terrible and this one is especially bad. Under staffed and over worked employees. Took 45 min to get coffee as there were 5 people working drive through and 1 poor young lady helping in store. Fake Canadian identity plastered everywhere as always.

5:55 went through the drive thru. Told “we don’t open til 6” so sat awkwardly waiting till 6 with another car. What a joke

Very good latte. Quick service. Only downside, only one bathroom operational. Men and women had to line up to use it.

Every Timmies is the same. Same menu same style. The coffee is good and the pastries are decent. Prices are reasonable. Most people like it for what it is, an iconic piece of Canadiana. Every city and town has a Tim Hortons.

I was driving my livestock trailer on a 5 hour drive in -30 and stopped for a bathroom break and a coffee. When I got inside the whole inside order area was shut down, and when I explained that I had a trailer on and couldn't use the drive through, I was told that I wouldn't be served inside, I would have to walk through the drive through.\\nTerrible service, and an obvious disregard for Canadian temperatures and truckers.

Always busy staff .. Mixed my order with different food items.. Not big deal.. Happy holi8