Pricey but good grocery store! Clean and well stocked . My biggest beef is their so called loyalty program. Customers have already signed up, but then there are weekly specials that are not clearly marked and that you can only access the special price if you have downloaded yet another special. There’s more rewards, Darrell’s deals, save on savers, my offers, mega deals, personal deals, 2x the points deals, price lock promises, vip coupons, etc. The program is awkward and difficult to manage. wWhy can’t there just prices and sale prices? Everyone happy without the confusion of having to preload specials and nonsense every few days. Remember KISS principles.
Save for the tall gentleman who must be the manager this morning I was in between shifts, I bought some stuff in the grocery and used the self check out counter because the cashier was on the phone, anyways she served another customer while on the phone when I decided to get a lottery ticket and been waiting there for a while because she appeared that she is going to help.me anytime soon but no waited there until I called the attention of this gentleman and asked kindly if I can gea ticket and so he asked this young woman to help me. One thing the staff could have done is to ask another staff to help if sje was.too busy. Left wondering if it is because I am brown so I get this "treatment".
Love save on but the security guard is just too much. I understand you must be vigilant and decrease theft but he makes the shopping experience awful lol. I always Want to run out of there. He makes me not wanna shop here at all.
RAY assistant meat Mgr.east hill in Red Deer . Thanks forthe great packaging of our halibut order.your customer service was above and beyond. . ???
As always prices are way to high, I only shop here when there's a sale on something I want or I'm given gift cards. Quality of items is usually good but have a hard time justifying spending so much when I can purchase it from somewhere else much cheaper
Great variety of selections for a Plant-Based diet. Store is clean and organized for easy shopping experience.
This Save on is my preference when it comes to grocery stores in Red Deer. The staff is friendly and the pharmacy staff are great at remembering you! The produce is usually very good and the selection is great. You can find a decent selection for vegan and organic stuff.
I have shopped at this store since it opened many years ago, I have had wonderful service almost all of the time, today was very different. I was going through a check out and the elderly woman ahead of me was rushing to pack her food into her reusable bags, at first I thought this was a personal choice in her part until it came to my turn. The teller Tanya tossed my reusable bags to the corner where I was standing and started scanning my food placing it all beside the bags, I asked her if I was expected to pack my own bags and she told me it was up to each tellers discretion to choose to or not. I began packing my bags and told her she should have let us know we may have chosen to go to a different Teller. She continued to scan as I packed and I told her I come to this store over super store because I do not want to pack my own bags she said it’s up to each teller it’s a personal choice. Again told her we should have been let known this and that this has never happened in all of my years shipping here. I was incredibly irritated and when all was said and done I asked for her name and then she tried back peddling saying she just scans all food first. I was so frustrated at this point by her lazy bland attitude and her lack of help I wanted to just leave the store. It really shouldn’t matter the teller there should be a standard of service. I love this location and go out of my way to use this store over others but this really left a bad taste in my mouth moving forward.
While the employees that were helping me were doing so to the best of their ability, they are constantly short staffed and are limited to how much they can help. Please have more staff on hand. I can't imagine what Christmas is going to be like.
Fantastic Bakery!Debbie went out of her way to make us the coolest T-Rex cupcake cake ? .It looked fantastic, I would highly recommend this bakery for your birthday cakes!my now 3 year old absolutely loved it!?great price too!