This food never disappoints. I would highly recommend.
In post pandemic - business are getting back to normal and gratefully even some are getting busier. Owners of resteraunts are taking extra care in their customer service to make sure their customers feel like they are looked after. Not here at Cibo Lethbridge. The truth is the restraunt may be busy, however, the service is extremely poor. Managers that have no clear path or truthful answers when customers like ourselves wait over an hour after a skip the dishes “technical error” where we were not contacted of the cancellation at first and then only by telephoning in were told “you will have to deal with skip the dishes?” After they had already taken near $100 of payment. With some strong persuasion , the order we were told, would be on its way. That the information was visible to them but their “skip the dish laptop had glitches” the lack of enthusiasm or care, to remedy the situation was baffling. Nearly one hour later , after being promised the food would be expedited and on the way, another phone call was required. This time another excuse. The driver apparently was late and behind. It was comical. Food has yet to arrive 20 minutes later. Funny thing is, the drive would only be 7 minutes. With that , we won’t be ordering from here again.
Have been several times, favorite place to eat, fantastic food and service. We came in this evening, accidentally ordered the wrong Pizza, totally our fault and they offered to cook us anything on the menu to replace, and free bread sticks. Great customer service thank you.
Absolutely awesome! The meatballs, the pesto, the garlic bread sticks are top shelf. Best lunch I've had in a long time. Hit all the notes!! Thank you
meals over a certain amount comes with free doughnuts. friendly service and great food.
Had the most amazing lunch from here! Pasta was cooked properly, and the sauces were excellent. Got a great lunch deal too! Evan served me my takeout, and was awesome to deal with. We try to eat here regularly!
The service (upon ordering) was certainly better than the food. First time there - not what I expected. The chicken was dry. It would have been even dryer - if it hadn't been for the pasta sauce. No server even asked us how our meal was.
My well travelled friend from Toronto treated me to my first visit to Via Cibo. I was so pleasantly surprised to have such delicious Italian food well presented by friendly, knowledgeable servers, one of whom even offered to go outside and start my car (-29!) while we had dessert! Now THAT is how we get good staff, big tips and a successful franchise. I will be back!
Something like a walk in subway but with an itialian twist pizzas etc. You can stay in and dine as well enjoyed having a draft beer only one selection. There was a steady flow of customers. The sit in atmosphere was nice. Friendly staff if you're dinning in QR code needed
Amazing food and atmosphere! Food was delicious and staff was incredibly knowledgable and friendly. Make sure to try their gelato!