Mocha has been the favourite of mine and my partners for years. However after our last two times going, we will not be back for a long while. 2 weeks ago my partner and I decided to go for lunch. The service was incredibly slow due to understaffing, but our food was good and our server was nice, so we shrugged it off. Tonight my partner, and 4 other family members decided to go for dinner. There were 5 tables seated when we arrived and one other family waiting to be seated. We were told it would be 10 min until we got seated and that they were sorry but there was only one server on (again). It was 25 min until we finally got seated. From the time we were seated until we could actually leave the restaurant, was an 1 hour and 45 min. We got items we didn’t order and items that were forgotten about, but we genuinely felt so bad for our server that we didn’t want to make a fuss. We were told that management only schedules one server for Sunday’s because it’s not always this busy. The entire night was exhausting and we worked really hard to keep attitudes positive as to not stress out the poor staff that was working. This review in no way reflects the staff that was working tonight (they all should be payed more in my opinion), but it absolutely is a direct review of the management that put those staff in that position. It is poor management to leave your servers scrambling to keep up, just so that you don’t have to pay another server. We won’t be back for a while, we will support local at other restaurants.
As ALWAYS the food was amazing. Fresh local ingredients and the value is outstanding. Could not leave without a few pieces of cheesecake for home. Love love love this place.
my husband brought home a slice of nanimo cheesecake for him and a slice of smores cheesecake for me. the smores cheesecake is absolutely amazing. I wish I had a second piece lol. definitely recommend
Thank you for following instructions in my online order. The surprise delivery to my sick son was even more special when he saw the note. As well, he said the food was just as good as mom's cooking so bravo! Thank you for doing what you do! You have a mom in another province that is grateful for you!
Really great food and cool decor. I love that the food is farm to table. Pricing is very reasonable for the great quality of food We went on a Sunday morning at 9:30 the restaurant wasn't busy at all and street parking is free on the weekend.
i can't say enough about this place! my friends and i came by for lunch. the whole vibe is so welcoming and friendly! our server Stephanie was such a sweetheart! I had the chicken thai salad and it was hands down the best salad I have ever had. and that is saying a lot for someone who isn't much a salad eater. the thai sauce was amazing and she even sent me home with a little bottle of the sauce! s/o to you Stephanie! we will be back!
This restaurant is way overrated. We waited for a good while before anyone acknowledged we were there. There was one waitress for the entire floor during lunch. I ordered a Thai Chicken salad and was extremely disappointed. The noodles were ice cold (they should be served at least at room temperature) and very unappealing. The dressing was in a small side dish and was so thick it wouldn’t spread around and coat my salad so most of it was eaten without a touch of dressing on it. The mandarin orange segments tasted like they were straight out of the can. The small bit of dressing that was there did taste good. Usually a Thai salad has some peanuts or cashews…there were none. The greens were very fresh but were screaming for some dressing. The chicken was very good and managed to save this salad from being a total disaster. I expected a lot more for 19.50. This salad needs to stay in the kitchen for some improvements.
Was their last night January 22 2022 picking up a skip order . While waiting for the order to be prepared I witnessed one of the staff members Stirring a pot . The staff member proceeded to take a spoon dip it into the pot and Tasted it .then the staff member took that SAME spoon that was just in their MOUTH and Dipped it back into that same pot and tasted it again. During a pandemic and this is what the people who prepare your food are doing to it.????
We had our wedding at Mocha Cabana back in September and I don't think words can even explain how perfect the team at Mocha Cabana was. We just wanted a small, easy shin-dig and they turned it into a beatiful fairy tale wedding. Every thing was so smooth and the staff helped keep things moving through the night. The food was incredible! I still have people tell us how great the food was. The venue was beautiful, especially at night when the lights come on. There was enough room for our 60 person wedding which was awesome and I think there might have been room for a few more. Angel was a total rockstar and was not only our built in wedding planner but helped run the music and helped us pick out a unique wedding cake as well as all the other little details. She took time out of her busy schedule to meet with us a couple times and put our minds at ease over the whole thing. Seriously can not recommend enough, especially if you want a small, non-stress wedding during these crazy covid times.
In house service and menu not what I remember it to be. Had made reservation and notified staff of existing food allergies which was replied to by email with a list of food that would be safe to eat. After ordering we were notified that the food we were told to order actually contained the food that the allergy was for. Took over two hours for our meal to arrive and it seems like precedence is taken for skip the dish orders over customers who wanted to enjoy a night out. Once food arrived it was ok, but again not the quality I remember.