Service was very slow, drinks were never refilled.The sashimi was good as well as the sushi.The rolls left much to be desired. Very loosely rolled and the rice was warm.Will likely stick to the other establishment in town offering all you can eat
Always a enjoyable atmosphere, excellent food and friendly staff.
1. Food: we have tried lunch and dinner all you can eat, dinner doesn’t offer a lot more value ( mussels are good 4.7, Unagi is small in portion), so we prefer lunch. Sashimi and rolls are mostly decent4.2-4.5, Tom yom soup is very good 4.8. Kastu is not good 3.0, shrimp tempera not great 3.8-4.0, eggplant and yam tempera 4.4. Feel pretty thirsty after meal. 2. Service and environment: service is decent, they can get very busy and service can be slowed down but understandable; missing items happened, but can be fixed once requested. Decent amount of Dust is visible in the restaurant especially hidden spots, need more attention for cleaning. 3 price vs value is good, would prefer at least 1 unagi option for lunch.
Great food at a good price. My favorite is the spicy tuna roll and the cheese wontons. A great place to come with a group. You order off a tablet which is fun and you can see pictures of the food and your order history.
The food was good but the service was horrible. Two of the 3 people at our table received their meals before I even could. We were there for almost 2 hours before I got my food, an hour and a half after everyone else got theirs. We weren't asked if we wanted anything to drink and almost completely ignored.
I am giving the one star because the food was good. The service was terrible, we had to ask them for water (did not ask if we wanted a drink) they never asked how our food was and most importantly we waited an extra hour for most of our food and had to eventually remind them about the items we did not have. If you have an Ipad with all of the food on them, they should not miss anything food wise. They stuck us in the corner and then did not give us the time of day other to give us the food the entire time. Absolutely terrible service!
We love eating here! The all-you-can-eat lunch is a bit cheaper than dinner, and we are always able to get a table. The menu is quite extensive, and includes a little bit of everything from BBQ to sushi and deserts. The flavours are great and we always leave with a smile on our faces!
Myself and my husband have been going to fusion for years and it’s always been our favourite place to eat. The food is phenomenal and the service is even greater. We are quite familiar with all the servers as we eat there a lot, but I’d specifically like to mention Darien. Each time we come in she always stops by our table to say hi, even when it’s busy, which makes the experience even better and more personal. We typically ask for a lot of side things, and whenever she seats us she grabs our drinks and everything else without us even having to ask. On the odd occasion we’re missing food she’s very prompt to get the missing items made for us. Keep up the amazing work Darien!
I'm absolutely disgusted with the way my family was treated tonight. I visited the website, clicked the link for table reservations, where I got a big red notification stating they weren't currently taking reservations. We drove to the restaurant, shortly after 5pm. The girl that greeted us asked if we had a reservation. When we responded with no, she went to ask someone else where she could seat us. Another girl came out of the back, looked at the tables, and pointed to a table in the corner, stating that was the best she could do. As she was walking away she said loud enough for us all to hear, 'that's the best you get when you don't make a reservation'. Clearly, booking a reservation is EXTREMELY important to them, unfortunately, their link on their website wasn't taking reservations. I won't touch base on the cleanliness or appearance of the staff, but we certainly won't ever set foot in there again. Shame to turn away a family of 6, our bill is usually nice and big ?♀️
Very late review, but it was my birthday last November 25th and late (around 10-15 minutes before closing). My friend called to ask if fried chicken skewers (one of my favorite foods) were still being served. Not only did the staff provide the chicken skewers (it was 2 lovely ladies, don't remember their names but they were incredibly friendly and accommodating), they also added in spring rolls, rice, and complimentary ice cream of my choice - I picked vanilla. Extremely excellent customer service, would definitely go again. Thank you for making this lad's birthday dinner awesome.