Recently called for pickup for 3 dishes and were told it would take 30-40 minutes, we arrived and it wasn’t ready. Regular here and feel like the more we come the more slack we get regarding customer service and the longer our food takes. Love the menu and nothing against anyone working there but the experience can be frustrating at times.
I eat at Freshii locations all over western Canada regularly and used to come to the Fort Mac location often. I literally just walked out after my order was completely botched. After asking the staff she told me that I was wrong and had in fact ordered tofu when I do not like tofu at all and have never ordered it in my life from a restaurant. I asked for the falafel I ordered and said I would pick the tofu out. When she handed me the falafel she acted annoyed, glared at me and did not even have the audacity to apologize. I will never come here again because of this and the fact that her hair was hanging over the food she was making.
Everytime I come here it takes 5 mins for a worker to come the front so I’m left standing there not getting served for a good while. i don’t know why I keep coming here. Today will be my last time! I got charged twice, and they said the first transaction didn’t go through so I tried again but on my bank account it shows I got charged the same price twice. They couldn’t give me a refund because the food was “already made” and they “didn’t get the money for the first transactions” I called my bank asap and they filed a fraud dispute towards this place. Just make your own healthy bowls at home, this place isn’t worth it.
Worker was coughing and preparing our food without her mask. It was completely pulled below her chin. We asked why she wasn’t wearing one and she claimed it wasn’t necessary because she was 6 feet away from us, even though she was quite literally handling our food. After we asked her about the mask she still didn’t pull it up. I’d expect more from a food establishment in the middle of a pandemic. Do better, this is disgusting.
I always make my own veggie bowl here. Personally I’m a good cook and so it allows me to be creative and healthy all at once at a good price. I love that they are open late too. nice staff too. I also love the peanut butter balls and the fresh pressed pineapple juice
Fast and friendly service. I got the bamboo bowl and the portion was surprisingly large and tasted so good! Would definitely go back
My mom has severe unknown food intolerances so I expected her to get sick from the food so it was a very pleasant surprise when she didn’t and a bonus that she loved the food so much we went back the next day. The cobb salad wrap is really good and it’s awesome how you can customize anything since I have pretty strange food combinations I enjoy. The staff are also super nice!
Buddha's Satay bowl uses spicy peanut sauce to blend ingredients together and it sounds great but this sauce tastes like bbq sauce from Swiss Chalet, not spicy peanut sauce.
The food from freshii is great, good quality good prices and nice and healthy, lots of good recipe combinations
Great food made fresh!