Typically we love this location. Today was an off day. Had a grumpy barista. The lady that actually ran the till for us was quite nice but the one running in the back was slamming things and made a few remarks that were rude. I understand that things can get chaotic and maybe they're understaffed, but when we ordered our coffee she made a comment that we'd have to wait 5 minutes (this comment in genral is fine but it was the way she said it). There was no coffee on tap just flavoured. We had already been waiting 10 minutes so we opted to get a different drink. She then slammed the blender lid and began making our drinks telling us that our drinks will be over there pointing at the side.I feel for the one lady working with her, nothing like walking on eggshells all day.
Saturday cheat meal dessert, double chocolate zucchini muffin extraordinaire! I call 30 mins prior to our visit to ask them to hold 2 of the above mentioned ultra decadent muffins...and they are kind enough to do so. Enjoyed in the company of my husband with two coffees in a cozy location. Thank you ladies ?
This is a usually quiet location …..like most Second Cups it seems. Regardless it is dirty. There are always boxes in isles, a 1/2 Christmas tree out in mid January, some younger staff who are , well, just rude. No wonder these places are going down. Oh and if you think you need to show a Covid QR code to sit down. No worries. No one asks.
I'm going to continue on another reviewer that this location is quiet compared to sb or tims. So quiet that you'd think coming here and starting off your day would be in a fashionable timely manner but that's not the case. I don't know what goes on here but it is so slow that I just drove off, went to Tim Hortons nearby, waited in line, got my order, left, drove by here to leave the parking lot just too see the car that was waiting behind me still waiting for his/her drink. Mind you, I drove off not waiting for my drink but waiting at the freaking intercom too order. No one was even in front of me.
Love Second Cup Vanilla Bean Hot Chocolate, and of course the whipped cream! Problem is my last drive thru visit at Hollick Kenyon took over 14 minutes. Was sad to see so many of the franchises shut down. If this timing can't improve I fear the rest may soon follow.
Love my Italian Soda. Wish they had more flavors
Absolutely best service andFabulous tasting cafeLove it
Service is great.. staff are friendly and nice but the speaker on the drive thru desperately needs repair because of this 2 out of 3 times my order is not made correctly because of the lack of clear communication.
Love all the staff, best location to visit every day.
Absolutely LOVE all the staff and the high quality of service. No matter the circumstances, I’d never find myself at another second cup location because the drinks aren’t nearly close to perfect like they are here!!My favourite thing about this location? When they remember my drink just buy the tone of my voice.“ No whip & Extra, extra, extra, extra Carmel drizzle “❤️ Adore them, y’all are so appreciated.