Absolutely brutal. For a place called Freshii, there sure isn’t anything “fresh” about it. Nothing like paying $20 for a salad that looks like it’s 4 days old along with the toppings on it. Tired of places that promote healthy eating and charge a ridiculous amount for something that isn’t even edible.
Lettuce was rotten and smoothie was missing banana so it was just blended spinach and very bitter. It was dropped off by Skip the Dish so it was $25 straight to the bin :(
Horrible customer service, horrible experience, and a horrible meal. I’m a student and had gone about 9 hours without food as I had been at school all day. My fiancée graciously went out and got me the Cobb salad bowl I love from the other freshii locations I’ve been to before. Comes home after spending $20 on 1 basic Cobb salad and a bag of sweet potato chips. I began eating it noticing that my fork was slicing through some of the greens as I was trying to grab some with my fork. Come to realize that the reason I couldn’t pick up half of the lettuce/field greens was because they were so black and rotten (no it wasn’t the purple field greens it was month old black rotten lettuce). My fiancé brought the disappointment and disgust that was this salad, back to the store to get a refund because I was turned off of eating there all together. The person working basically told him a refund is not possible, relentlessly, and told him all he could do was give him a free smoothie which was HALF the value of the salad. It’s literally thievery. If you buy any product at the grocery store that has gone bad, you can return it NO PROBLEM. Please don’t eat here unless you want to pay high class prices for literal trash.
THE WORST food and service tonight.My husband picked us up dinner.We got two Buddha bowls.The guy working charged us for extra sauce, which there wasn’t, tofu was cold and hard, noodles where so over cooked and inedible in mine. The falafels where hard as rocks, cold and the noodles also over cooked and mush, no extra sauce in my husbands.When I called to discuss this, the guy working was argumentative, rude, and not helpful.Said he’d replace it if we came back, but that’s a 20minute drive. We said that’s not possible tonight. He told me “too bad then”I work in the food industry and I know that this is 100% not the way you resolve a upset customer.LITERALLY just threw 35$ in the garbage ?Thanks for over charging and being a jackass buddy!Awful awful way to treat customers who are regulars.
Absolute garbage. Don't waste your money on this. Ordered the tex-mex burrito wrap for myself. Rice was uncooked and was the only ingredient in the wrap. One piece of cilantro and no tomato. Got the teriyaki noodle bowl for my children. Noodles were solid and it tasted like dish soap. Kids wouldn't touch it. Horrible. Just garbage
Ordered Tex mex burrito, children’s noodle bowl and children’s quesadilla.Burrito was all rice, with a bit of bean corn and chicken through. There wasn’t a single tomato in it. I think I saw like one piece of the cilantro I paid extra for. Some of the rice was crunchy- I couldn’t even finish half- total waste of money.Noodles had a weird stale taste- kids would not touch them and they love noodles.Quesadilla was fine.First time trying freshii and will not order from here again. Completely disappointing all around and a total waste of my money.
It's a nice clean location and employees are very nice. I like getting the bowls and it's alot of food for me so I always have leftovers.
Missing over half my items in my order and the food that showed up had rice that was so hard I had to check to verify that it was actually cooked. Last time I order from this location.
Got a market salad paid for extra mango and avocado got brown avocado and 5 small mango pieces . Waste of money
The worst Freshii I'vr brought from by far. Orders smoothie bowls but it was fruit drenched in green water, won’t be visiting this store again