Worst location to go to! They closed on random days which is odd. I went in on a Friday one time and it was closed at 4 pm! But another location was open on regular business hours. I always loved the Buddha bowl but they hardly put enough rice noodles in my order and I notice they always run out of rice noodles often ,perhaps that’s why I get less portions when I order it.I moved from another province and the Freshii location in my previous neighbourhood was phenomenal!! That’s why I had very high standards when I came to order my meals at this location and sadly the quantity and quality is not the same. Seem like it’s being run under poor management
I want to love Freshii but every time I come to this location it's AWFUL. There is one elderly lady working on her own, and depending on the day sometimes she is apologetic and other days she is just flat out rude. Waited in line for a significant amount of time to order, only to find out they are out of a certain ingredient. No signage indicating that. I ordered the chipotle tacos, it was like eating a bottle of hot sauce, totally unable to eat & I am no stranger to spicy foods. Total waste of money, won't be going back.
Food is great at this location! The lady working lunch always makes everything perfect and quickly however a second staff member should be added to help her through the lunch rush.
Came I today because my kid really wanted Freshii. Well let me tell you the older lady has no manners! She was preparing food with gloves on - then she went and took an order and touched money and the cash register, with same gloves, and then proceeded to make food WITH THE SAME GLOVES! Disgusting!
The food is always great but theres an elderly lady that works there alone every time I go in. There is no additional help for the lunch rush and she constantly apologizes for it taking a long time, when in reality shes moving quite fast and doing a great job, theres just too many people for a 1 person staff and its obvious. I end up just feeling terrible for her because shes clearly apologizing for something out of her control. The owner needs to hire more people for a lunch rush, even a part time 10am - 2 pm shift or something. Ive waited 30 minutes before because theres 5 people ahead of me and shes all alone, its so awkward as a customer I just dont go back.
It says open online, made an online order, paid and went through with confirmation email etc. and got there just to see the notice on the door saying it’s closed for the day. So I paid for a meal that I never got. Would give 0 star if I could.
My first time trying at freshii I have to say it was amazing now I am sure going to be addicted to this food
Came in around 12:15 on a weekday. 4 people in front of me and only 1 person working. Based on my observations - this is likely the "rude" lady from some of these other reviews. Took about 20 minutes just to order - with 4 more people coming in behind me during that time. The food came out decently quick given that it was just the lady working. Bowl itself was pretty good.I wouldn't say that the lady working there was rude - she was just very short and abrupt - which I can't blame for her considering whoever manages this store definitely isn't staffing up to the levels required for a lunch-time rush. She really doesn't have time for pleasantries and small talk, and I actually just felt bad for her. Another review (from a year ago) has mentioned this lady working alone - without it being seemingly addressed.
First time eating at Freshii and it was extremely underwhelming. Based on the pictures and name, I thought there would be an abundance of veggies in my bowl, but there was way more rice than all the veggies and protein put together. I don't think I'll be back...
The older lady is very rude, no way to treat paying customers.My order was wrong and she didn't want to correct it ... she was ignorant to me the moment I walked into the establishment.