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Came in before 5 for an early dinner. My friend had been here many times before so he gave me a run down on the menu. Everything we ordered was fabulous, seriously some of the best empanadas I’ve ever had.We ordered the duck pâté, empanadas, lamb chops, grilled calamari and grilled octopus.The service was superb, our server was knowledgeable about the wine list and what would be good to pair with all the tapas we ordered.
The Seafood Paella was not up to standard. It was not served on a cast iron hot pan. Not enough variety of seafood in there. Not enough Saffron used in the rice.
Server had attitude throughout service. Manager was rude and did not compensated for cold food when we informed her. For the price and service, I will not be going back.
Very dissatisfied with the service I experienced today. Expressed concerns with the food being cold with no attempts made to fix it properly or any compensation after the fact. Manger was very rude when approached about said concerns. Do not recommend, especially for the price and the awful service you will experience. I will not be visiting again.
I frequently go to the 124th street location and highlands location, but the downtown location proved to be incredibly disappointing. We were given a chickpea/fish salad so bad, my companion threw up twice in the restaurant bathroom. We (politely) let our waiter know, and we received no fiscal compensation, just a “we’re sorry, lots of people don’t like that salad”. Dissatisfied and will not be back.
The food here was great. Definitely worth the visit. Though I enjoyed it quite well, the service could use a little help.We are from out of town and the receiving area was not as welcoming as one would hope.To note, a few steps up is their fine dining and the casual place for the tapas (Bodega) which we ended up going as we didn't have resos, was right to the left when you walk in. However since we didn't know this lay out we walked into the recieving area which is located as part of the fine dining area. Fine dining was fully booked. The guy who recieved us was pretty annoyed when we came up the stairs already. I can feel the tension as I leaned in and ask if they have room, this guy pointed out with one finger to Bodega and said somewhere along the lines where"we are booked, go there and see if there's tables that can accommodate you." I mean I've been called names, at times when restaurants sees me due to my androgynous style I've been refused - but what set me back was his finger. He didn't give me the middle finger but he might as well have. It was rude and very not helpful. It was a snowy day and I was wearing my So Kate's (for those of you who know, the struggle was real, getting out of the uber in a freshly snowed street in my 120s, going up the stairs happy we could finally eat though aware there maybe chances we could get denied due to the high season and time, then that finger as I bewilderedly came down the same steps in same shoes ow and there were no railing as this entrance is huge)!!!!Our server almost redeemed herself and we still gave her a hefty thank you at the end. But really that dude may have been the GM - he may need to retake customer service training.Enough said.
Really nice ambient, tasty food from well chosen and fresh ingredients and service on a high level.Totally recommended!
We arrived around 5:45 pm so it wasn't busy. 3 course meal. Each course arrived quickly but only after we were done with each plate. Big shout out to our server. One of the best customer service experiences I've had in all of Canada. If there was a small spill on the table he made sure to clean it. Food was amazing. If you're in town give this establishment a try!!
We arrived around 5:45 pm so it wasn't busy. 3 course meal. Each course arrived quickly but only after we were done with each plate. Big shout out to our server. One of the best customer service experiences I've had in all of Canada. If there was a small spill on the table he made sure to clean it. Food was amazing. If you're in town give this establishment a try!!