Food was super hot and service was speedy, my only complaint is that there is no drive through and the parking lot sucks.
The staff appear to be under pressure to process customers as fast as possible rather than attending to the customer in a personable way.Some Tim Horton's locations are really good. Only visited this place the once: incorrectly charged for what was ordered, incorrect items supplied and sadly despite having the cashier (petite young lady, spectacles, didn't notice a name badge) confirm the order to one of her colleagues, the hot food team made the wrong sandwich afterall. Stripped-out the stuff I didn't want to eat & donated that to the garbage receptacle which was a waste. Yup, I could've had a chat with the cashier but at the time I felt that would have only added to the lady's stress - easier for everyone if I just walked away.This location is also messy with scraps of food & litter on the floor, side surfaces & table tops. I chose not to visit the washroom.Looks like a local management issue which the area franchise manager might be able to assist with?
I wish there was an option for negative star... Amazingly slow. All the staff was busy not sure what they were busy with... If they were serving Skip the Dish still walk in customers should still have some priority too
There was a small girl, with specks on till 12:30 . she do not know what is coustmer servic and how to take order or how to stand front of coustmer. This bad experience i had with this employee. i kinda regular coustmer here but don’t know what’s wrong with her coustmer service.
It was awesome I had a steak and cheese sandwich with a strawberry quench drink mmmmmm and got a nice hot coffee that hit the spot ? so go and try it for yourself won't be disappointed and it's handicap safe staff we're awesome and always wash your hands, Stay safe
Like any other Timmies, is hard to find anything wrong with them, and I love the location of this one. Service is quick even though it is always packed. For those of us who like to bike there, they have bike racks outside and for those who drive, lots of parking. The place it self is clean, neat and spacious. Will keep coming back to this one.
The cashier was a very nice lady.Although the place is not clean. You can see garbage under the tables and the tables weren't clean. Also, the door of the washrooms were unlocked and/or hard to open and when we asked a guy if he can help us to open a door for my daughter to enter he just walk away and told me to ask to the cashier. That was our second attempt for someone to open a washroom
OUTSTANDING! I go here early in the morning to work on my laptop. I thought I left my wireless mouse and went back in the afternoon to see if they had it. They checked the video from the morning and saw me pack it up. Wow!! (I found it at home...silly me!) Coffee and service are great.
Overall friendly and convenient. Just gets too busy sometimes and wish the evening service was more consistent. Waited 15 minutes for an iced coffee order one time and decided to order ahead from there.
Although I am sure other staff may be good, there is one gentelman who was very rude to us because we took a while to order (we got confused with the menu, so had to cancel and restart). To me, this is unacceptable! I am hoping that the management of this store will take a notice and offer the person in question proper training.