Update: June 2022, returned back to this location. Happy to report that this time the wait for 2 drinks was only 10 minutes, totally acceptable and I'll change my rating from 3.5 stars to 5 to show the improvement. The owner did respond which I appreciate but I decided to give them another chance on my own. Drink quality is excellent and I guess my previous visit was a bad coincidence.Original Review.....Honestly, nothing wrong with the drinks, I love them and they are high quality...however...it took 30 minutes to get 2 drinks. In that 30 minutes, the 2 people working made 11 drinks (including mine...I was definitely counting after 15minutes). This was the entirety of my lunch break (actually I was late back to work). In the future I'll choose another tea place on center St or head over to the other location (which doesn't have parking) if I can get there. I was walking up to request an order cancel and refund when the guy made eye contact and suddenly started working on my order, so they definitely know people are frustrated.I'd still recommend them as it is delicious, but caution that you better have enough time to wait.
Ordered 3 drinks on a quiet afternoon and it took a very long time to get my drinks with 1-person before me ~25minutes. When she received her drinks she complained it took too long, I assumed they were just training new staff. However, after driving 20 minutes home, I realized that they didn't add any of my toppings into my drinks (their cups are no longer clear?) Probably won't ever return, too many other places that do it better.
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Got my bubble tea delivered. It was refreshing and the boba was cooked well. The matcha, strawberry and oolong milk tea are sooooo good. 10/10 would order again.
Drinks were decent, I enjoyed their fruit tea options. Not sure how their milk teas are though.
The staffs were nice but the drink wasn’t that good than I expected… Mango pomelo sago with coconut milk is popular menu but idk why. It just taste like only coconut milk. I think they put too much coconut milk or too little other ingredients.
Always love the strawberry iced tea here!! It's so refreshing!! Strongly recommended :D
Has to be the #1 bubble tea spot in Calgary. The fruit and cheese foam are so fresh and the taste is unreal. Yes, prices are on the higher end but it is damn worth it!!
One of the best bubble tea places in Calgary. No one does sago and taro balls like Koi. The mango pomelo coconut drink is my favorite!
Tried once in the past and the drinks were delicious, but this time I was NOT provided service at all after waiting for 5 minutes. I came in from the supermarket side and there was a divider that separated the store in two. On my side there is a desk that had the menu and it says "order here". I was ready to order and leaned close to the counter with the menu. I was aware that both workers were busy, but as soon as someone from the front door entered, they got greeted served....and it happened twice back to back while I was still standing there facing them ready to order. I wasn't acknowledged at all or asked to queue on the other side of the divider. I think signage for queueing could have helped at this point. Regardless I didn't have much time and left to go elsewhere. I'll try my luck next time