This location is usually pretty good, however the quality of the blizzards has recently seemed to deteriorate, especially in comparison to other locations within the city. We got a few of the new Oreo Dirt Pie Blizzards and were surprised to find these contained mostly vanilla soft serve and very little of the gummy worms and candies sprinkled throughout. These same blizzards at a different location were much more chocolate-based, loaded with gummies, and both presented and tasted much better. This DQ might be closer to home, but I'd rather drive a bit further for a better blizzard.
They gave my dogs ice cream and all called them cute so 5 stars!
Food and ice cream was tasty but it was a bunch of RUDE teenagers who couldn't follow instructions at all. I asked for them to put the ice cream cone in a cup upside down (I was in the drive threw and still had to drive home wit it) and she put it cone side down in the cup... couldn't get it out of the cup (unless I would have covered my hand in ice cream) they had to eat it in the cup and the cone was a bit soggy from the small amount it melted. Not too happy with the service. Very RUDE employee's.
So have been to this location twice now, they are yet to get an order correct. First time we got a totally different order, the entire experience took 45 minutes for "fast" food. Tonight yet again our order is wrong and blizzard is more of a milkshake......WILL NOT RETURN
We got a hard cooked chicken burger through the drive through. When we returned it the young man at the windows was very polite and apologized. We got a replaced chicken burger right away. For this I am very happy to the staff how they handled the situation. The sandwich we got was very good so thank you staff
Worst customer service ever.This is based on a visit 15 minutes ago where I tried to purchase a cake, and requested to write a simple word on the cake. The store was empty and all of the employees refused to write on the cake because they said it was "busy" at the drive through. One of the staff with short hair, was very rude and disrespectful and she said she could do it in 20 minutes or the next day. I was in a hurry and I informed them of that yet they still refused to write. The in store customers should be treated as equally as the drive-thru customers. This staff member lacks proper customer service skills. The customer should not have to wait that long for a simple order. The store manager should hire people who have common sense, skills, and respect for their customers.
The food and blizzards from this location is just trash they don't change the oil the blizzards come will soda lids get your stuff together or get new employees...I've been seeing 1 star ratings for this location and if I could I wouldn't even give a star but absolutely with all the negative ratings the owner of this location is either lazy or can't deal with employees or teach them the proper way ...
Had a VERY bad experience at this Dairy queen!! I ordered chicken strips and fries and the young lady handing me my order had the AUDACITY to burp!! This was not a normal burp but a series of loud belches. She laughed after burping which left me speechless!!! I asked her to be more respectful as I am trying to pay and grab my food and she got very defensive and told me to "mind my own business." She was also not wearing her mask which terrified me because I don't want to catch a coronavirus. I will NEVER return to this Dairy Queen due to the blatant disrespect I experienced. The young lady's name is Chloe and she has short black hair. This along with the fact that my CHICKEN was dry and the gravy was cold!! Do us a favour and hire more respectful staff at the establishment you call a "restaurant."
I forgot to use my coupon before paying with debit card and the cashier, this young adult white blonde dude took my coupon and gave me back the difference. Omg that was really nice of him cause I was relying on that coupon. I thought he was going to be rude about it but he had the patience and was super chill about it!! This happened like an hour ago. Thanks for the help man.
Came through the drive thru tonight and was met with friendly service from Dylan and Joe. Dylan was surprisingly very good and seemed as if he had worked the drive thru for years, when it was in fact his first shift up in the front. I had delicious onion rings and an awesome frozen hot chocolate. This is my favorite location and the only DQ I will ever visit!