Very very slow service. I went in for a small order and it took them 25 mins for my order. Not to mention there was 9 other people waiting for their food!
@Airdrie Health Inspector - the delivery driver EATS behind the counter and licks his fingers before bagging your food!KFC Corporate come audit this place it's tanking your reputation!!This place is a disgrace to "Fast" food. What's the point of placing a mobile order "ready in 15 minutes" if I get there in 25 minutes (10 mins late) and you still haven't started making it? Why do I have to wait AN ADDITIONAL 20 minutes?!Chicken is always dry and disappointing, I don't know why I keep giving this restaurant a second chance..
I was quite frustrated with an error on our order after driving home across Airdrie. John, the supervisor on shift went above and beyond in taking care of me. He remade the order and brought it to my house.Mistakes are always going to happen, we’re human. But how those mistakes are handled is true customer service.Thank you John and your team.
Ordered a few things and the food is absolutely delicious, they were extremely busy today on 2/22/22 but I appreciate how they did, it's not very often you can have a nice call to a fast food service and be treated almost like family
If there is possibility to give this place lower than this i would love to do , when ever i ordered from this location they fu.... up my order every time. Uncompleted order every time . Never going back to this place again. Actually i can say KFC need to talk to the management of this place . They are throwing KFC reputation down everyday. Stay out from this place. Even they don't have dipping sauce in stock which is comes with order. Another good thing they never let you know about this . Downhil...
Not sure if it was an off night or if this place has gone downhill. We ate here for dinner tonight and didn't have a single piece of crispy chicken. The corn was very bland (usually it's buttered with seasoning and so yummy). The chicken was all soggy and very mediocre. Pretty disappointing. I love kfc and our whole meal was very subpar compared to what I'm used to, especially for the price. Hopefully next time is better.
I have been a customer at this location ever and it usually a take out so you are picking it up to take some where to eat it so you expect fo every thing you order to be in there and not every one can return to the store if they don't do there job witch has happened to me I guess I should of checked the order but I am not getting paid to do there job . It was not he cashier mistake it was the people working in the back putting the orders together this is ridiculous and a rip off to customer who just wants a meal. And it is not a cheap meal either just a complete lack of quality and not taking pride in your job. And it wasn't even at a peak time. So I am a very unhappy, disappointed ripped off customer
Somehow kfc doesnt taste like it used to. Chicken is greaser, the fries are meh, and the sides are missing that pick me up flavour they used to have. We used to buy just the fries and gravy and it was so good but the recipe changed. The other part is its now soo expensive. Once in a while its ok for a treat but 40 bucks for an 18 pack is a lot. Has a familiar flavour but needs a return to the original recipies and less grease.
Stopped in Airdrie around 12:45 pm. Ordered a nine piece, large fries, two small gravy. The order was fast, I ask for napkins, ketchup, salt & pepper which she assured me was in the bag which she did not fill. Chicken was not crispy cold, fries were reheated old tasting gravy was mediocre at best. I would rather wait 8 mins to get and expect fresh chicken!!
Currently in line for the last 20 minutes and only order a big crunch box. Plenty of people ordered, served, and were gone long before I received my meal 25 min later. From what I observed they only had 3 people during a dinner rush. Don't go during peak times.